Working from anywhere is the new normal. Legacy premises-based systems are limited in their ability to support remote work as well as expensive to maintain and upgrade. Integrations are lacking and customers find themselves using multiple platforms for voice, SMS, and collaboration. Organizations experiencing rapid expansion find that these legacy communication systems are unable to keep pace. Cloud-based Unified Communications as a Service (UCaaS) provide enormous flexibility, solving multiple location and work-from-home challenges. Because they are software based, these solutions eliminate costly maintenance and upgrade requirements and relief from disruption caused by upgrades. They also safeguard the organization with built in redundancy, industry leading SLA’s, and the ability to integrate with the most widely used enterprise applications.